Did you know restaurants wrongfully lose up to 7% of their delivery app revenue?
Delivery apps wrongfully chargeback restaurants for disputes, delivery issues, and canceled orders.
Restaurants lose revenue to unpaid items such as add-ons, modifiers, and item substitutions.
GrubConcierge automatically recovers lost revenue, reverses chargebacks, saves labor hours, and reduces delivery app costs for restaurants.
Automated 3PD
DisputesRevenue
RecoveryLabor Cost
ReductionRevenue
Growth
comparison
GrubCon
vs Competitors
We collect more revenue per order
We recover revenue from more order categories
We offer automatic customer review responses
We offer automatic bad review notifications for owner
We maintain a higher success rate of resolutions in your favor
| Revenue Recovery | Grubcon | Competitors |
|---|---|---|
| Dispute Resolution | ||
| Cancelled Orders | ||
| Add-Ons | ||
| Modifiers | ||
| Concierge Services | ||
| Review Management | ||
| Off-Premise Customer Service |
the facts
GrubCon’s
Zero Risk Policy
No upfront cost
Pay for performance
No risk - no loss
No contracts
No opt out fees
24/7 support
Impact from day one
Up to 30 days recovered
Here’s how we do it
Integrate with your delivery platforms so we are automatically notified when disputes happen.
Train our team on delivery company dispute policy to maximize likelihood of successful recoveries.
Automate the process so our agents are on top of things as soon as they happen.
Notify the owner with details of dispute resolution over text.
Integrate with your delivery platforms so we are automatically notified when disputes happen.
Train our team on delivery company dispute policy to maximize likelihood of successful recoveries.
Automate the process so our agents are on top of things as soon as they happen.
Notify the owner with details of dispute resolution over text.
trusted by
The Help Desk Team
Manage everything with just a text
Here’s what we do
Manage your restaurant's reviews and reply to dissatisfied customers to address complaints.
Be a buffer between you and customers by handling complaints to ensure the most positive experience possible.
Do just about anything with white-glove service to accommodate your special requests.
Offer support 24/7 to address any concerns or provide assistance to restaurant owners.
Handle menu changes, descriptions, pauses and any editing requests.
Handle customer adjustments and ensure accurate order modifications.
testimonials
What our
customers think
about us
“I don't need to worry about my tablets to 86 items, or update prices, we just text and it's done.”
“I get instant updates on my phone when canceled orders get recovered.”
Drew H.
BAG N WICH - Manager
“I don't need to worry about my tablets to 86 items, or update prices, we just text and it's done.”
Roman s.
Philly Cheez - Manager
